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Refunds & Cancellations

What is your refund policy?

Treatments/services are not transferable to other individuals or clinics

All items & purchases are non-refundable. This does not affect your statutory rights.

Do treatments have an expiry date?

Pre-paid treatments are valid for the time periods specified below:

Laser Hair Removal Expiry Dates

Per session – 3 months

  • Course of 3 – 18 months
  • Course of 6 – 18 months
  • Course of 10 – 18 months

Body Treatments

  • Any Purchase – 12 months

Skin Treatments

  • Single Purchase – 12 months
  • Course – 12 months

Injectables

  • Any Purchase – 12 months
What is your cancellation policy?

Thérapie Clinic require 48 hours’ notice to reschedule or cancel all appointments.

For prepaid sessions, failure to cancel within that time frame will result in the forfeiture of that appointment. For unpaid service or consultations appointments, a charge of €/£100 will apply.

Thérapie Clinic is committed to exceeding your expectations with exceptional service throughout the course of your treatments.

We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.

Unfortunately, we cannot always guarantee that you’ll be treated by the same laser specialist or the exact time you desire for that individual appointment.

 
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Ashburn