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POLICY & PROCEDURE

Price Match
Use of Website
Gift / Voucher Cards
Cancellation Policy
Promotions, Discounts and Flash Sale Campaigns
Before and After Campaigns
Laser Hair Removal Packages
Cosmetic Injections T&Cs
Refund Policy
Data and Privacy Policy

Price Match

Thérapie Clinic Price Promise and Customer Satisfaction Guarantee – if you find it cheaper, we will beat that offer by 10%!
Thérapie Clinic will match any competitor’s current advertised price. (Price Promise). The Price Promise applies to all laser hair removal treatments only. Clients must provide proof of the competitor’s advertised price.

Thérapie Clinic reserves the right to contact the competitor to confirm their current price is valid.
Clients may only purchase the same number of treatments as advertised by the competitor using the Price Promise.
The client must disclose that they will request the Price Promise discount at the time of booking, and at the time of paying for their treatment.
The Price Promise discount will not be applied where the laser hair removal treatments have already been paid for or received.
The Price Promise does not apply to offers made by competitors on group buying, discount or coupon websites.
The Price Promise cannot be used in in conjunction with any other offers – such as Groupon, LivingSocial, Pigsback and similar services.

Use of Website

The use of this website is subject to the following terms of use:
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Thérapie Clinic relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors fully permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Gift Cards, Discounted Vouchers and Vouchers

These conditions apply to use of our Gift Card (gift card), issued by Thérapie Clinic. Purchasing or using the gift card means that you accept these conditions.

We may, in its complete discretion, refuse to sell gifts cards to any person at any time for any reason.
If you let another person use your gift card, you must tell them that they will be bound by these conditions. The gift card may only be used to purchase goods or services at the Thérapie Clinic from which the gift card was purchased.
Gift cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new gift card and are not legal tender, account cards, credit or debit cards or securities.

Anyone holding the gift card can use its value to make purchases, so your gift card should be kept secure. If your gift card is lost or stolen, immediately report this to the Thérapie Clinic from which it was purchased. We may be able to stop gift card value being used but we take no responsibility and are not liable for any loss suffered by you because of a lost or stolen gift card.

We may replace a faulty, lost or stolen gift card at our absolute discretion. Any replacement gift card will have the same unused value (at the time of replacement). Gift cards will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift cards to verification and security checks in our absolute discretion.

We may cancel any gift card, or the gift card scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud in relation to a gift card. The gift card remains the property of Thérapie Clinic.

Thérapie Clinic will on occasion run discounted vouchers that can be bought as a gift for family and friends. These are not redeemable at our Dr’s Clinic. The discounted vouchers will be clearly marked differently to our standard voucher cards.

Cancellation Policy

Thérapie Clinic require 48 hours’ notice to reschedule or cancel all appointments.
This is due to a high number of clients failing to notify Thérapie Clinic with sufficient notice.
All appointment slots throughout our clinics are in high demand.
If less than 48 hour’s notices are given, Thérapie Clinic will regrettably have to deduct a treatment from your course.

Booking Deposits are required for all cosmetic injection treatments booked at Thérapie Clinic.
Cosmetic injection treatments at our Doctor’s Clinic require 48-hour notice to reschedule, failure to do so will result in a deduction of the €40/£30 charge. €40 refers to Irish customers and £30 refers to UK customers.

Your Journey at Thérapie Clinic

Thérapie Clinic is committed to exceeding your expectations with exceptional service throughout the course of your treatments.
Thérapie Clinic always strive to re-book you with the same laser specialist, so they can personally bring you through your journey.
We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.
Unfortunately, when booking or rescheduling appointments within a shorter timeframe we cannot always guarantee that you’ll be treated by the same laser specialist or the exact time you desire for that individual appointment.

Promotions, Discounts and Flash Sale Campaigns

Thérapie Clinic will run promotional activity from season to season.
These sales will have strict terms and conditions.
During the 20% off summer sale this discount will not apply to anti-wrinkle injections and Dermal Fillers. The 20% discount cannot be used in conjunction with any other offer also.

Before and After Campaigns

Thérapie Clinic would like to collect and process:
(a) photographic images; and (b) video recordings; and (c) audio recordings; and (d) written testimonials (“the Material”) from you for creating educational and promotional material.

To the extent that this material contains information about your medical diagnosis and treatment, it would be regarded as sensitive data, which by law requires your explicit consent to allow us to process it.

If chosen to participate in this campaign you will be required to sign a legal consent form by which you will confirm that the person named in the release notice has agreed to the publication of the material by Thérapie Clinic both now and in the future.

By signing the release, you agree that we may use the material for promotional and informational purposes.
You grant Thérapie Clinic the right to use the material on its websites and in publications for use in its clinics and generally, which may include, but is not limited to media, posters, newsletters and newspapers, catalogues, video collages, etc.

You grant Thérapie Clinic the right to disclose the material to third parties and media.
You understand Thérapie Clinic may, and has the right to, crop and/or collage the material with others and understand that the material may be transmitted over the internet.

You agree that by signing the form, you release and forever discharge Thérapie Clinic, its agents, officers and employees, from any and all claims and demands arising out of or in connection with the use of the material, including but not limited to, any and all claims for invasion of privacy, defamation, or financial compensation and you waive all moral rights that you may have in the material.

All Treatment Packages

When purchasing a course of treatments, you will avail of a special discounted rate.
Payment Plan and pay per treatment options are available.
Prices quoted on our website are based on pre-paying for a course of treatments.
Clients must advise the staff at the time of booking and upon arrival at each appointment of the area that has been removed from the package.
No reduction in price is available where areas have been removed from the package.
Bookings must be made for all laser hair removal treatments.
All laser hair removal treatments must be booked in advance.
Payment must be made in advance.
Photo ID may be requested.

Cosmetic Injections T&Cs

Refund Policy

Cancellations and Refunds

Prepaid Treatments

If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals, treatment areas or clinics. Pre-pays are valid indefinitely and don’t have a set expiry date.
48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited. (please see cancellation policy). You agree to these terms by purchasing pre-paid treatments.

Payment Methods

Thérapie Clinic accepts Cash, Visa, Visa Debit, Mastercard, One for all Vouchers, Thérapie Clinic Vouchers and selected Shopping Centres (check with individual clinics).
We do not accept American Express as a form of a payment.
Finance Plans are available in our UK stores:
Omni Finance

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LETS CONNECT

We are happy to help. Your complete satisfaction is our No.1 goal.
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LETS CONNECT

We are happy to help. Your complete
satisfaction is our No.1 goal.
CONTACT US
Facebook
Instagram
Twitter
Youtube